Strategy & Market Analysis

Understand your competitive advantage and how to compete globally

Strategy is where it all begins. We provide insights rooted in research which support the right strategic choices and help education providers, corporates and professional bodies to understand their competitive advantage, articulate their offering and bring it to market.

We will help you:

  • establish your long-term vision, mission and values
  • set goals and objectives
  • consider innovative options for growth
  • decide how to apply your people and assets
  • develop a robust business case backed by financial models

Capability & Skills Consulting

We help develop culture through the lens of learning and development

Change that prioritises people.

As technology becomes more and more pervasive in our organisational structures, it’s critical to prioritise people when it comes to leading. This means filtering leadership and organisational decisions through the lens of how it helps improve the lives of the people your organisation serves, and the people who work within the organisation.

We take a human-centred, data-informed, approach to thinking about how organisations get things done. We work with executives to set their purpose and develop options for how they organise themselves to achieve it.


Application Development

Services that engage learners throughout their learning journey

We understand the challenges of service delivery in education. We apply our experience to create services which are easy to access and deliver, and which put students at the centre of the journey.

With end-to-end expertise on all aspects of the student journey, we look at every touchpoint and application and establish what is working, what is missing, and what needs to be changed. We research and develop a deep understanding of current users’ needs, journeys and pain points, unlocking insights to help design exceptional service experiences across multiple channels and systems.

What are people saying about us

Client testimonials

The team at Curio developed two training modules on customer participation and our Customer Voice Group at LCHS for staff and Customer Voice Representatives. Curio did an amazing job of partnering with the Customer Voice Representatives, staff and myself, and the training developed was truly representative of what people wanted and needed from the training. It looks fabulous, flows beautifully and has received great feedback from people that have completed it. The team was great to work with – friendly, professional and easy to work with throughout the whole process. I would absolutely recommend Curio – in fact I already have done a couple of times!
Jasmine Griffiths Customer Voice & Experience Lead, Latrobe Community Health Service
Our team came to Curio for advice in the development of a resource to support practitioners in the disability sector, which included incorporating into a single platform educational resources together with artificial intelligence (AI) to provide feed-back to practitioners on their work. We were very impressed with the knowledge, skills and capabilities Curio brought to the project, and how they moved from being consultants to an integral part of our national project team.
Keith R. McVilly Professor of Disability & Inclusion, The University of Melbourne | School of Social & Political Sciences
Curio consulted Heriot-Watt Online leaders in business areas such as team operations, innovation in our student support models, and the use of our CRM. The Curio team also provide learning design and content development services to supplement our internal team. Curio played a key role in helping us set up and use our CRM, Microsoft Dynamics 365, in a way that meets our needs and ambitions. Curio provided our new and growing team with the support, training, and advice to ensure that we can confidently work with these tools. This has a significant impact on our recruitment and customer management strategies. Curio also provided an in-depth analysis of our digital education team processes and capabilities and provided recommendations that informed our staff resourcing and operational strategies. In addition, Curio advised us on the most efficient and effective student support models appropriate to our business plan and ambitions. At all levels our team consider colleagues at Curio to be a pleasure to work with and find them to be responsive, eager, and collaborative. The Curio team are knowledgeable, well globally networked and experienced. We consider them to be a critical and long-term partner in supporting us to achieve our ambition for HWU Online.
Russell Brooks CEO, Heriot-Watt Online

Curious?

Send us a message – we’re always happy to chat.